About Us

Service & FAQ

1. Pre-sales Service

We provide professional one-stop packaging consulting service. According to customers’ product formulas, usage scenarios and brand positioning, our team recommends suitable bottle types, pump styles, materials and capacities. Free sample testing, customized mold development and personalized design solutions are available to meet different branding and market demands.

2. In-sales Service

We follow up the entire production process strictly, covering raw material inspection, injection molding, bottle blowing, assembly and surface treatment with full-level quality control. We provide real-time production progress updates and implement multi-process quality inspection in our 100,000-class clean workshop with standardized production procedures, ensuring stable product quality and punctual delivery. We support OEM, ODM and mixed-batch orders to meet customers' diverse purchasing needs.

3. After-sales Service

We offer long-term after-sales support and professional technical guidance. For qualified quality problems, we provide free replacement and compensation solutions. We maintain efficient communication, solve customer feedback quickly, and continuously optimize products and services. We also provide stable long-term supply support and exclusive after-sale tracking for global clients.

Cooperative Case

Up to now, Chenmei Packaging has established long-term cooperative relationships with dozens of local well-known beauty and daily chemical brands in Southeast Asia, the Middle East, Europe and North America. We provide one-stop OEM/ODM packaging solutions covering design, customization, mass production and after-sales service for global customers.

Our Exhibition

We regularly participate in professional packaging and beauty exhibitions at home and abroad, including Cosmopack Asia, Luxe Pack Shanghai, Sino-Pack, ProPak China, Cosmopack North America, Luxe Pack Monaco, ASEAN Packaging Bangkok and ProPack Jeddah. We continuously showcase our latest cosmetic, personal care and household cleaning packaging products, and communicate face-to-face with global clients.

Exhibition 1
Exhibition 2
Exhibition 3
Exhibition 4
Exhibition 5
Exhibition 6
Exhibition 7
Exhibition 8
Exhibition 9
Exhibition 10
Exhibition 11
Exhibition 12

Frequently Asked Questions

Here are the most common questions we receive from our global clients. If you need further assistance, please feel free to contact our service team.

Q:Who is Ningbo Chenmei Packaging? What products do you supply?+

Ningbo Chenmei Packaging Technology Co., Ltd. is a professional manufacturer specialized in cosmetic & personal care plastic packaging.
Main items: PET fine mist spray bottles, lotion pump bottles, foam pump bottles, travel refill sets, cream jars, screw caps & matched dispenser pumps. We support stock wholesale & full OEM/ODM custom packaging for skincare, perfume, disinfection, hair care brands.

Q:Are you factory or trading company? Can I visit your factory?+

Direct manufacturer with self-owned injection & blow molding workshop in Ningbo, Zhejiang, China. Factory visit is warmly welcomed, please contact our sales in advance to arrange schedule.

Q:What materials do you use for plastic bottles? Are they BPA-free?+

Main raw material: food-grade & cosmetic-grade PET, PP, PCR recycled PET optional. All materials are BPA-free, safe for cosmetic, water-based toner, mild alcohol formulation. We can test formula compatibility upon request.

Q:Can I choose different bottle capacities & neck sizes?+

We have ready molds for 10ml–1000ml bottles, common neck sizes: 18/20/24/28mm standard caliber. Custom volume & special neck size mold development is available for exclusive design.

Q:What types of pumps & caps do you match for bottles?+

Support fine mist sprayer, lotion pump, foam pump, flip cap, screw cap, dropper cap, disc top cap. Lock & un-lock pump structure available to prevent leakage during transportation.

Q:Will PET bottles leak easily? How do you do leak test?+

Each batch finished goods pass 100% air pressure leak test before shipment. We match qualified sealing gaskets for pumps & caps to avoid liquid leakage in transit.

Q:What is your MOQ (Minimum Order Quantity)?+

1. In-stock standard bottles: flexible small MOQ, support trial small orders.
2. Custom colored bottles / printed logo: MOQ 10,000pcs per SKU normally.
3. New custom mold exclusive shape: MOQ 20,000–50,000pcs, depends on mold complexity.
We negotiate flexible MOQ for new startup brands.

Q:Can I mix different sizes/colors in one order?+

Mixed sizes acceptable for in-stock items with reasonable total quantity. For customized colored & printed orders, we usually require separate MOQ per size/color.

Q:What customization services can you provide?+

Bottle body: custom color, frosted, matte, glossy, UV coating, spray painting.
Logo printing: silk screen printing, hot stamping gold/silver, heat transfer, labeling.
New mold development: exclusive bottle shape, unique pump design.
Assembly service: pre-assemble bottle + pump before packing.

Q:How to send my artwork for logo printing? What file format you need?+

Please provide vector file: AI, CDR, PDF, SVG with clear Pantone color code. Our design team will make print draft proof for your confirmation before mass production.

Q:Can you make private label packaging for my brand?+

Yes, full private label OEM & ODM solution, including custom appearance, brand printing, neutral packing, customized outer carton marking.

Q:Can I get free samples? What is sample cost & lead time?+

1. Existing stock samples: free of charge, client only bear courier freight.
2. Custom colored / printed samples: reasonable sample mold charge, refundable once bulk order quantity reaches our requirement.
3. Sample lead time: stock samples 1–3 working days; customized samples 5–7 working days.

Q:How can I place sample request?+

Submit your required item number, size, quantity & address via website inquiry form, email or WhatsApp, our sales will arrange samples immediately.

Q:What is your mass production lead time?+

In-stock ready goods: 3–7 working days after deposit confirmed.
Custom color / printed bulk order: 15–25 working days.
New mold development + production: 45–70 working days (mold making + trial sample + mass production).
Urgent order available upon schedule negotiation.

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